Coronavirus

Coronavirus Helpline

The Department for Education have launched a new helpline to answer questions about COVID-19 (coronavirus) related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687
Email: DfE.coronavirushelpline@education.gov.uk
Opening hours: 8am to 6pm (Monday to Friday)

New guidance for households with symptoms

The Government introduced new guidance on whole household isolation in response to the coronavirus (COVID-19) outbreak:

if you live alone and you have symptoms of coronavirus (COVID-19), however mild, stay at home for 7 days from when your symptoms started
if you live with others and you or another member of the household have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill. It is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
for anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14-day isolation period.

The symptoms are:

A high temperature (37.8 degrees and above)
A new, continuous cough
Loss of taste and or smell

The full stay at home guidance for households with these symptoms can be found here:

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

The Prime Minister’s statement from Monday 16 March can be found here:

https://www.gov.uk/government/speeches/pm-statement-on-coronavirus-16-march-2020

Stay at home: guidance for people with confirmed or possible coronavirus (COVID-19) infection

covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection