Coronavirus Helpline

The Department for Education have launched a new helpline to answer questions about COVID-19 (coronavirus) related to education. Staff, parents and young people can contact the helpline as follows:

• Phone: 0800 046 8687
• Email: DfE.coronavirushelpline@education.gov.uk
• Opening hours: 8am to 6pm (Monday to Friday)

New guidance for households with symptoms

The Government has updated its guidance on whole household isolation.

Please see the attached flowchart below for guidance on testing and isolation.

The symptoms are:

The full stay at home guidance for households with these symptoms can be found here:

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

The Prime Minister’s statement from Monday 16 March can be found here:

https://www.gov.uk/government/speeches/pm-statement-on-coronavirus-16-march-2020

Stay at home: guidance for people with confirmed or possible coronavirus (COVID-19) infection

covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection